Polara Health - Ruth Street Integrated Care Clinic

35
Unsatisfactory
2.7
21 reviews
Insurance Accepted $27,000 - $81,000 30 - 90 days
Polara Health strives to provide accessible and comprehensive treatment services for addiction through a holistic approach, clinical care, evidence-based therapies, and 9 clinic locations in Prescott Valley. Services include crisis stabilization, medication assistance, therapy, and unique treatments like deep transcranial magnetic stimulation. Vocational training is also available to help clients develop skills for employment.
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About Polara Health - Ruth Street Integrated Care Clinic
Polara Health’s main goal is to make treatment services more accessible to people throughout the community who are in need of comprehensive treatment services for addiction. The foundation of each program rests on holistic services, but each program will also include clinical care and other more evidence-based therapies that can pinpoint symptoms of addiction to treat. In order to make sure that their services are accessible, Polara Health has 9 different clinic locations throughout the Prescott...
Polara Health’s main goal is to make treatment services more accessible to people throughout the community who are in need of comprehensive treatment services for addiction. The foundation of each program rests on holistic services, but each program will also include clinical care and other more evidence-based therapies that can pinpoint symptoms of addiction to treat. In order to make sure that their services are accessible, Polara Health has 9 different clinic locations throughout the Prescott Valley area. Available services include crisis stabilization, medication assistance, case management, individual therapy, group therapy, psychiatric medication management, prevention programs, and peer-led support groups. Polara Health offers unique treatments like assertive community engagement, deep transcranial magnetic stimulation, and cognitive function development therapy. When clients are more stable, they will have access to vocational training services that address communication, time management, and other skills needed for finding and keeping supportive employment.
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Center Summary

Who we help
Adults Young Adults Seniors Children
Treatment Programs
Intensive Outpatient Program Outpatient MAT Outpatient
Staff to client ratio 1 therapist : 6 clients
Langugages
English Spanish
Licensed State of Arizona
Founded 1966
Address 625 W Hillside Ave, Prescott, AZ 86301, USA

Payment & Insurance

Payment Options
Private Health Insurance State Marketplace Insurance
Cash Price $900 per day, 30-90 days
Accepted Insurance (2)
Tricare United Healthcare Tricare United Healthcare

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Alcohol Fentanyl Methadone Methamphetamines Other Opioids Prescription Drugs +1 more
Conditions Treated
Acute Stress Disorder Bipolar Disorder Depression Panic Disorders PTSD Suicidal Ideation +5 more
Treatment Programs
Intensive Outpatient Program Outpatient MAT Outpatient
Program Classifications
Missing Information This lowers the score we’re able to give, however this information may be available by contacting the facility.
Specialized Program Tracks
Trauma Veterans
Therapies Offered
Group Therapy Individual Counseling
Holistic Treatments
Nutritional Counseling Physical Therapy
Treatment Support Services
Medication-Assisted Treatment Peer Support Specialists
Our Score
35 Unsatisfactory
Accreditations 10
Facility & Amenities 2
Website Trust Factors 2
Treatment Services 12
Review Analysis 9

Reviews

2.7
21 Reviews
Benefits

Lovely therapists

Experienced and caring providers

High-quality services

Drawbacks

Recent Reviews

July 12th, 2025

My issues are with the staff and disorganization of the office. I have had no problems with the physicians themselves. I was told that I owed a large amount for past appointments. This seemed unacceptable to me as I had asked every time I came in whether I had any outstanding balance. I have never received a bill and try to stay on top of any balances as I do not want to have to pay large amounts at a time. I was told that I was supposed to be asked if I wanted to pay a portion or all of my b...

September 12th, 2025

I just can't recommend this place. Bad combination of medicine given to me for anxiety and it almost put me in the hospital due to an allergic reaction. Thanks but no thanks. CBD gummies work just as good for anxiety as anything else will and won't put me in respiratory distress!! Also it's impossible to reach anybody even in an emergency. When you call during normal office hours you reach a lady with an attitude that doesn't know how to treat patients. *Update 12/21/23 I gave this place anot...

November 12th, 2025

This place is an absolute joke! They advertise that they are caring and always there to help but that is a LIE. They continuously mismanage the scheduling of appointments and ALWAYS have issues with refilling medication on time. I have a family member that has been going here and for the last 6 months, they have failed to refill meds every single month. Also, when patients call in and leave messages for refills the messages are not getting listened to and calls are not being returned. So when...

February 12th, 2025

Myself and my teenage daughter both use Polara Health. So grateful to have found them when we really needed help. I like all the care providers I have met and feel that they respect me and my needs are being met.

May 12th, 2025

Terrible staff communication. Psychologists consistently call out or are aggressive communicators. They write prescriptions incorrectly also to have them corrected takes 72 hours.

November 12th, 2023

Our 17yo daughter is seriously mentally ill. We recently transitioned to Polara from private services and so far we could not be happier. Miss Jenny and Obsidian (who also brings her service dog is a huge plus!) have been absolutely wonderful. They have been attentive, caring, efficient and we have had no difficulty making appointments. I’m glad we gave them a try after hearing such bad reviews. Our daughter feels very comfortable and cared for! FYI she recently was placed on ahccss , this is...

November 12th, 2023

My only advice is DON'T COME HERE IF YOU'RE SEEKING HELP. The staff at Polara couldn't care less about your mental health issues unless you're actively suicidal. And even then they send you to the CSU for a 23 hour hold where they won't give you your prescribed medication but instead whatever PRNs they can scrape together. Cherie Wilcher who is the head psychiatrist will tell you, as she tells almost everyone, "you were just being overly emotional", and send you on your way with no medicatio...

November 12th, 2025

This is an awful place. They don't help you get any medication, you won't be taken to any meetings, you won't be treated like a human. If you have medication staff will literally steal your medication and leave you without. If you're searching for recovery this is not the place. If seeking punishment highly recommended 10/10. This place needs to be shut down.

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Popular Questions at Polara Health - Ruth Street Integrated Care Clinic
How much does treatment at Polara Health - Ruth Street Integrated Care Clinic cost?

An average of $900 per day, for 30-90 days

What types of insurance does Polara Health - Ruth Street Integrated Care Clinic accept?

Tricare, United Healthcare

What does Polara Health - Ruth Street Integrated Care Clinic treat?

What types of rehab programs does Polara Health - Ruth Street Integrated Care Clinic offer?

Intensive Outpatient Program, Outpatient, MAT Outpatient

Does Polara Health - Ruth Street Integrated Care Clinic provide holistic or alternative therapies?

Nutritional Counseling, Physical Therapy

How long will I be in treatment at Polara Health - Ruth Street Integrated Care Clinic?

30-90 days

Where is this facility located?

625 W Hillside Ave, Prescott, AZ 86301, USA

Related Centers
Ad Our mission is financially supported by selling advertising to qualified providers. More Info
Related Centers
Ad Our mission is financially supported by selling advertising to qualified providers. More Info

Need Help? Call us 24/7 at 866-720-1044