The Northern Hope Center

44
Unsatisfactory
3.3
24 reviews
Insurance Accepted $168 - $2,160 14 - 180 days
BHN is a leading provider of behavioral health services for adults, children, and families in Western Massachusetts. With roots dating back to 1938, BHN has become the largest provider in the region, offering comprehensive care to those in need.
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About The Northern Hope Center

Behavioral Health Network, Inc. (BHN) is a regional provider of comprehensive behavioral health services for adults, children and families. Since its origins in the Child Guidance Clinic of 1938, BHN has grown into the largest behavioral health service provider in Western Massachusetts.

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Behavioral Health Network, Inc. (BHN) is a regional provider of comprehensive behavioral health services for adults, children and families. Since its origins in the Child Guidance Clinic of 1938, BHN has grown into the largest behavioral health service provider in Western Massachusetts.

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Center Summary

Who we help
Teens Adults Young Adults Men Only Women Only Couples +3 more
Treatment Programs
Inclusive Support For
Staff to client ratio 1 therapist : 17 clients
Langugages
English
Licensed National Academy of Early Childhood Programs
Founded 1938
Address 21 Kenwood St 1st Floor, Greenfield, MA 01301, USA

Payment & Insurance

Payment Options
Self Pay Private Health Insurance Medicaid
Cash Price $12 per day, 14-180 days
Accepted Insurance (6)
Anthem BlueCross BlueCross / BlueShield Cigna Humana Medicaid United Healthcare Anthem BlueCross BlueCross / BlueShield Cigna Humana Medicaid United Healthcare

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Amenities

Amenities
Therapy Rooms Wi-Fi

Treatment

Addictions Treated
Alcohol Cocaine Marijuana Methadone Other Opioids Prescription Drugs
Conditions Treated
Acute Stress Disorder Bipolar Disorder Depression Stress Self-Harm Anxiety
Treatment Programs
Program Classifications
Specialized Program Tracks
Veterans
Therapies Offered
Individual Counseling Cognitive Behavioral Therapy Family Therapy Group Therapy Couples Counseling Telehealth Therapy
Holistic Treatments
Massage Physical Therapy Yoga
Our Score
44 Unsatisfactory
Accreditations 8
Facility & Amenities 4
Website Trust Factors 1
Treatment Services 16
Review Analysis 15

Reviews

3.3
24 Reviews
Benefits

Great staff who are professional, friendly, and compassionate.

Positive and relaxed atmosphere with strict rule enforcement.

The facility provides extensive support both in-house and for further treatment.

Drawbacks

Recent Reviews

February 11th, 2020

You are a detox center, sending people out because they have nausea is a symptom of detoxing. This place is a complete joke, also no respect for the surrounding community. You let the patients out to smoke and they have no common courtesy of picking up their cigarette butts yet rather throw it into surrounding yards. You have people camping out in the lobby because of "no vacancy". All this place is, is a fancy halfway house supported by our own tax dollars. The staff is another story and lev...

February 11th, 2023

I have very likely been to nearly every program in Western and Central Massachusetts, and this one was the best by far. Great staff, professional, friendly and compassionate, and they maintain a positive and relaxed atmosphere while enforcing rules, i.e. fighting, fraternizing (if ur looking for a detox hookup, look elsewhere, people there are there for recovery, and basic politeness hh you all the help and support you need, both in-house and if you wish to go on to further treatment. Highl...

February 11th, 2020

This place saved my life. The staff will do anything to help, like drive to Holyoke so I could see my son. They did so much for me things that went beyond their job duties. If you want help and to be sober, this place is amazing. If you don't want the help then at least try to change your perspective because of you can't there are plenty of people that do.

February 11th, 2020

I think that Franklin recovery/northern hope are places where somebody struggling with addiction and alcoholism can go to seek help. Although the success rate of treating addiction is often low percentage wise, it is important to try to help each other and to not give up hope on anyone. I have had many experiences with this place and they have all been positive.

February 11th, 2022

This place is amazing if you take it seriously, and stick to yourself. The counselors care, and the nurses are wonderful! (Bring your prescriptions from home, or it will take a couple days for them to be verified). They do methadone detox, or suboxone detox, it's your choice. And they use librium for alcohol detox. If your going thru both they'll give you both meds, but split doeses.) It works very well. Don't engage with the other patients drama, bcuz gossip is in every detox, its inevitab...

February 11th, 2024

This place is the worst. Feels like a prison; no unblocked windows, nothing to do, concrete walls and mandatory scrubs. There are much better options in massachusetts.

February 11th, 2021

This place sticks their patients on the street to smoke! What kind of rehab just lets their patients walk around the neighborhood? Stores are complaining about theft! I'm all about people getting the help they need but not at the expense of the value of my home and neighborhood.

February 11th, 2022

Ur able 2 rest, ur not force to do what u ain't ready 4...staff is AweZome, helpful....trust me , is the 1 place I felt I could breath....rides can be provided...1 THING, LET STAFF KNW U WANNA B WOKEN 4 UR MEDS OR MEALS, (note on ur door)NO CLOCKS IN D ROOMS,( TAKE UR WATCH) GOOD LUCK,... Still clean after 2half mthS..

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Popular Questions at The Northern Hope Center
How much does treatment at The Northern Hope Center cost?

An average of $12 per day, for 14-180 days

What types of insurance does The Northern Hope Center accept?

Anthem BlueCross, BlueCross / BlueShield, Cigna, Humana, Medicaid, United Healthcare

What does The Northern Hope Center treat?

What types of rehab programs does The Northern Hope Center offer?

Detox, Residential / Inpatient, Partial Hospitalization Program, Intensive Outpatient Program, Outpatient

Does The Northern Hope Center provide holistic or alternative therapies?

Massage, Physical Therapy, Yoga

How long will I be in treatment at The Northern Hope Center?

14-180 days

Where is this facility located?

21 Kenwood St 1st Floor, Greenfield, MA 01301, USA

Related Centers
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Related Centers
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Need Help? Call us 24/7 at 866-720-1044