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Memphis, Tennessee
Insurance Accepted
Serenity Recovery Centers in Tennessee is a nonprofit facility that offers personalized dual diagnosis substance abuse treatment, allowing clients to actively participate in their recovery at their own pace. Treatment options include fitness, meditation, therapy, 12-step meetings, and aftercare programs for long-term success.
Serenity Recovery Centers in Tennessee is a nonprofit facility that offers personalized dual diagnosis substance abuse treatment, allowing clients to actively participate in their recovery at their own pace. Treatment options include fitness, meditation, therapy, 12-step meetings, and aftercare programs for long-term success.
Serenity Recovery Centers is a nonprofit dual diagnosis substance abuse treatment facility in the state of Tennessee that offers varying levels of care in order to make sure that each person is treated in a way that makes the most sense for them. Not only does this enable clients to play an active role in their recovery program, but it also gives them the chance to heal on their own time and in the most effective way possible. All clients begin with an assessment, followed by the design of their...
Serenity Recovery Centers is a nonprofit dual diagnosis substance abuse treatment facility in the state of Tennessee that offers varying levels of care in order to make sure that each person is treated in a way that makes the most sense for them. Not only does this enable clients to play an active role in their recovery program, but it also gives them the chance to heal on their own time and in the most effective way possible. All clients begin with an assessment, followed by the design of their program which may include a variety of treatment options. These options include therapeutic fitness, meditation, recreational activities, psychoeducational lectures, group therapy throughout the day for every schedule, 12-step meetings each night, life skill development, and relapse prevention training. Clients are also highly encouraged to participate in extensive aftercare programs to ensure they continue receiving the support necessary for long-term recovery.
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Serenity Recovery Centers is a nonprofit dual diagnosis substance abuse treatment facility in the state of Tennessee that offers varying levels of care in order to make sure that each person is treated in a way that makes the most sense for them. Not only does this enable clients to play an active role in their recovery program, but it also gives them the chance to heal on their own time and in the most effective way possible. All clients begin with an assessment, followed by the design of their program which may include a variety of treatment options. These options include therapeutic fitness, meditation, recreational activities, psychoeducational lectures, group therapy throughout the day for every schedule, 12-step meetings each night, life skill development, and relapse prevention training. Clients are also highly encouraged to participate in extensive aftercare programs to ensure they continue receiving the support necessary for long-term recovery.
The facility provides care for individuals who may not have the resources to access help elsewhere.
Staff members are dedicated and compassionate, providing a second chance at life for patients.
Drawbacks
3.1
31 Reviews
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Benefits
The facility provides care for individuals who may not have the resources to access help elsewhere.
Staff members are dedicated and compassionate, providing a second chance at life for patients.
Drawbacks
Recent Reviews
September 23rd, 2025
I will say the service that I experienced here was very rude and uncaring the first time i valled to get an update during the time my loved one was here accepting treatment Finally after calling numerous of times after the older lady at the front desk being very nasty znd nonchalant to me....I finally reached this young lady that was extremely sweet,helpful,a well mannered that goes by the name of Latoya thar really gave me a sense of relief and thankfully also helped me out by contacting my ...
September 23rd, 2025
I will say the service that I experienced here was very rude and uncaring the first time i valled to get an update during the time my loved one was here accepting treatment Finally after calling numerous of times after the older lady at the front desk being very nasty znd nonchalant to me....I finally reached this young lady that was extremely sweet,helpful,a well mannered that goes by the name of Latoya thar really gave me a sense of relief and thankfully also helped me out by contacting my loved one counselor so that I can finally get some kind of answers to my questions even though he hasn't returned my call yet ..Thanks again Latonya
I felt like someone was listening!!!!
November 23rd, 2025
All these comments saying, "they shouldn't have to cater to your loved ones needs"! In detox?...probably one of the darkest times of these peoples lives they want to play tough love? Nah. I'm not down with it because they are certainly CHARGING like they're a 5 star hotel and are "catering" to the patients. And by catering I mean treating them like they have been admitted into a hospital and need cared medical attention. Don't go here. Terrible reviews. And terrible excuses for the staff's b...
November 23rd, 2025
All these comments saying, "they shouldn't have to cater to your loved ones needs"! In detox?...probably one of the darkest times of these peoples lives they want to play tough love? Nah. I'm not down with it because they are certainly CHARGING like they're a 5 star hotel and are "catering" to the patients. And by catering I mean treating them like they have been admitted into a hospital and need cared medical attention. Don't go here. Terrible reviews. And terrible excuses for the staff's behavior.
November 23rd, 2021
I could NOT disagree with most of these reviews anymore than I already do. This facility takes people with addiction issues that may not have the resources to get the help they so desperately need. That in itself is a blessing! I am grateful for Serenity and the people who dedicate their lives to serving others. Because of it my loved one is getting the care he needs to overcome his addiction and he is getting a 2nd chance at life. Every one I have interacted with has been extremely helpful a...
November 23rd, 2021
I could NOT disagree with most of these reviews anymore than I already do. This facility takes people with addiction issues that may not have the resources to get the help they so desperately need. That in itself is a blessing! I am grateful for Serenity and the people who dedicate their lives to serving others. Because of it my loved one is getting the care he needs to overcome his addiction and he is getting a 2nd chance at life. Every one I have interacted with has been extremely helpful and supportive. We are blessed to have such a facility in this area. Thanks Serenity for all you do!
November 23rd, 2025
HORRIBLE PLACE PLEASE WHOEVER IS THINKING ABOUT TAKING THERE LOVED ONE HERE PLEASE DONT MY DAUGHTER DOES NOT HAVE HER FATHER BECAUSE OF THIS PLACE NOT WATCHING TAKIN CARE AND ACTUALLY TAKIN CARE OF THE PATIENTS THAT ARE SICK WITH A ADDICTION !! The whole facility has tested POSITIVE FOR FENTANYL . An my loved one isn’t the only person that has overdosed this week it’s been more people losing there life Because they don’t know how to run a clean facility and actually get the people help they r...
November 23rd, 2025
HORRIBLE PLACE PLEASE WHOEVER IS THINKING ABOUT TAKING THERE LOVED ONE HERE PLEASE DONT MY DAUGHTER DOES NOT HAVE HER FATHER BECAUSE OF THIS PLACE NOT WATCHING TAKIN CARE AND ACTUALLY TAKIN CARE OF THE PATIENTS THAT ARE SICK WITH A ADDICTION !! The whole facility has tested POSITIVE FOR FENTANYL . An my loved one isn’t the only person that has overdosed this week it’s been more people losing there life Because they don’t know how to run a clean facility and actually get the people help they really drying them up for DISASTER!
November 23rd, 2022
Please Read: I do not recommend anyone to choose Serenity! Please consider all of your options as Serenity only gives you busy work to do, instead of truly working on underlying issues. My experience with them was not only a nightmare, but SEVERAL clients that go there have left due to the staffs disrespectful attitude, & the way that they treat you. You go all day without being able to do simple things, such as have a cup of water. The only time you get a cup to drink out of is during meals....
November 23rd, 2022
Please Read: I do not recommend anyone to choose Serenity! Please consider all of your options as Serenity only gives you busy work to do, instead of truly working on underlying issues. My experience with them was not only a nightmare, but SEVERAL clients that go there have left due to the staffs disrespectful attitude, & the way that they treat you. You go all day without being able to do simple things, such as have a cup of water. The only time you get a cup to drink out of is during meals. Otherwise, you have to drink out of a water fountain and with the pandemic.. it’s highly unsafe. They say practice social distancing when the clients are outside smoking so that they can’t get together and talk about how they are treated. Yet, when it’s time for group they pack you in one group room like sardines. I had to go to the hospital during my stay, the hospital called them to let them know I was being discharged, yet it took 3 1/2 hours standing outside in the heat for Serenity to pick me up. The staff claimed they weren’t contacted, when a staff member had violated the HIPPA laws and reported to other clients that the hospital called and I was being discharged. They have literally dropped off clients at the hospital, and knew that they weren’t staffed enough to pick those said clients up, and those clients literally had to walk from the hospital back to rehab. I know a treatment center is obviously not supposed to be a cake walk, however they are very mean to clients. They will drop medication on the floor, yet still expect you to take the medication that was on the floor! The counselors do not spend time with you like they should, and instead give you “busy work,” to keep you out of their hair. They knew that I reported to my husband on my nightly calls the things they were doing, so they started listening in on my phone calls to make sure that I wouldn’t disclose certain information to my husband. They in fact told me not to tell him certain things or I would end up on a behavioral contract. They are way overpopulated by clients, understaffed where clients don’t get the appropriate attention or care that they need in order to get sober. The counselors have a disgusting attitude and will tell your loved ones whatever they want to hear regarding your treatment. They never take responsibility for anything. Their vivotrol shot literally sent me to the hospital. This time, they insisted my husband take me since they left me at the hospital the first time around. The doctors said to stay on bed rest for two days due to an allergic reaction. However, the next day they made me get out of bed regardless of what medical professionals insisted. Even if you tell the higher ups, because you are an “addict or alcoholic,” they will obviously take whatever the staff claims at face value. Notice most good reviews are from the family of loved ones, not usually people that experience it themselves. Also, if they did experience it the excuse they have is treatment isn’t supposed to be someone catering to you. Serenity’s website is not only misleading but it’s false advertisement. This is not only a 28 day program. They can keep you as long as they see fit. Some I’ve seen have to stay several months. If you EVER want to seek out help, go to IAC in Bartlett. They are amazing! You aren’t treated differently because of your addiction, and they would never talk down to you like Serenitys staff will. Please, Please take all of the bad reviews into consideration before you are a loved one goes to this treatment facility. People are leaving there all of the time and dying!! They claim to be the best in Memphis, but I promise you, find other options! Brenda and Molly are the counselors for women there, and they have awful attitudes, the Psychologist was a meth addict and isn’t even allowed to write prescription medication. He also claimed that I didn’t have ADHD but it was then confirmed by several people that not only did I have it, but that’s probably one of the main reasons I behaved certain ways my whole life. Disgusting Program 👎🏼
November 23rd, 2019
Look all these families need to chill out on this place. No one is fixing to hold you or your loved ones hand through this process. I was a client here and Iv been in the administrator and reception office when phones are ringing off the hook with ridiculous request of things they can bring to their loved ones. The rules are the rules. They're masterminds at spotting manipulation, and your loved ones are masterminds at manipulation. So regardless of what their saying they need, it may not be ...
November 23rd, 2019
Look all these families need to chill out on this place. No one is fixing to hold you or your loved ones hand through this process. I was a client here and Iv been in the administrator and reception office when phones are ringing off the hook with ridiculous request of things they can bring to their loved ones. The rules are the rules. They're masterminds at spotting manipulation, and your loved ones are masterminds at manipulation. So regardless of what their saying they need, it may not be appropriate. Now, if you want your life saved go here and if you want to help your loved one save their life send them here. But either way they do their job to the fullest, it kills me reading all these reviews that say basically" omg they didn't roll over and cater to mine or my loved ones needs, and they didn't sugar coat the seriousness it takes to get clean." Please. They're there to save lives not be your bestie. This place is amazing and this is coming from someone who got kicked out because of my own selfish choices but guess what I still haven't used and now I'm going on 3 years clean. Thank you Serenity. P.S. THE FOOD IS OFF THE CHAIN, still crave the BBQ chicken and chicken and dressing, turnip greens, okay I got to stop I'm hungry now.
November 23rd, 2021
They stepped up for my loved one without hesitation. It's not supposed to be a hotel with room service! My heart goes out to Every one who works there and everyone who supports this type of help! God bless you Serenity! And if you are reading this review and need help, please seek it.
November 23rd, 2021
They stepped up for my loved one without hesitation. It's not supposed to be a hotel with room service! My heart goes out to Every one who works there and everyone who supports this type of help! God bless you Serenity! And if you are reading this review and need help, please seek it.
November 23rd, 2019
While the staff was great during the intake, the counselor failed at communication in a matter of hours of taking my partner there. The staff that monitors the clients in the housing area are more aggressive and abusive than is reasonably called for. There was no allowances for preexisting medical issues that affect daily living needs.
The receptionist that handles communication with client's families is rude and very unhelpful. She gives the impression you are disturbing her day and she doe...
November 23rd, 2019
While the staff was great during the intake, the counselor failed at communication in a matter of hours of taking my partner there. The staff that monitors the clients in the housing area are more aggressive and abusive than is reasonably called for. There was no allowances for preexisting medical issues that affect daily living needs.
The receptionist that handles communication with client's families is rude and very unhelpful. She gives the impression you are disturbing her day and she doesn't appreciate the interruption.
Sadly, the whole experience left the impression they are just operating to receive the state funding first, and the clients are a secondary consideration.
Have you experienced Serenity Recovery Centers - Midtown?
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